Privacy policy

Privacy Policy

Last updated: August 24, 2026

ZARYVO operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalized shopping experience (the “Services”). ZARYVO is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use or make a purchase or other transaction using the Services, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described below.

What Personal Information Do We Collect or Process?

When we use the term “personal information,” we mean information that identifies you or another person or that can reasonably be linked to you.

Personal information does not include information that has been collected anonymously or anonymized so that it cannot reasonably be linked to you.

Depending on how you interact with the Services, where you live and what applicable law permits or requires, we may collect or process the following categories of personal information:

• Contact details, including your name, postal address, billing address, shipping address, telephone number and email address.

• Financial information, including credit or debit card information, financial account information, transaction details, payment method, payment confirmation and other payment details.

• Account information, including your username, password, security questions, preferences and settings.

• Transaction information, including products that you view, add to your cart, add to a wishlist, purchase, return, exchange or cancel, as well as your previous transactions.

• Communications with us, including information you provide when contacting us, for example when submitting a customer support request.

• Device information, including information about your device, browser or network connection, IP address and other unique identifiers.

• Usage information, including information about how and when you interact with, access or use the Services.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you, for example when you create an account, access or use the Services, communicate with us or otherwise provide us with personal information.

• Automatically through the Services, for example from your device, when you use our products or Services, visit our website, or through cookies and similar technologies.

• From our service providers, including providers we engage to perform services on our behalf and who collect or process personal information for us.

• From our partners and other third parties.

How Do We Use Your Personal Information?

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Providing, Personalizing and Improving the Services

We use your personal information to provide the Services to you. This may include fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences and items you are interested in, sending account-related notifications, creating and managing your account, arranging shipping, facilitating returns and exchanges, allowing you to submit reviews and providing you with a personalized shopping experience.

Marketing and Advertising

We may use your personal information for marketing and advertising purposes, including sending marketing communications by email, SMS or post and showing you online advertisements for products or services on our Services or other websites, where permitted by law.

Security and Fraud Prevention

We use personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate and take action regarding potentially fraudulent, illegal, unsafe or malicious activity, and protect the security of our Services.

If you create an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with anyone.

Communicating With You

We use your personal information to provide customer support, respond to your requests and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable law or respond to valid legal processes, including requests from law enforcement or regulatory authorities, to investigate or participate in civil investigations or legal disputes, and to investigate or enforce potential violations of our terms or policies.

How Do We Disclose Personal Information?

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. This may include:

• Shopify and other service providers that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping.

• Business and marketing partners that provide services to us or help us display advertising.

• Other third parties where disclosure is necessary to comply with legal obligations, enforce agreements, protect our rights or the rights of others, or prevent fraud or other harmful activity.

Shopify

Our store is hosted by Shopify. Shopify processes personal information in order to provide and improve the Services and may process data in countries other than the country where you live.

We may also use certain enhanced Shopify features that use information from your interactions with our store, with other merchants and with Shopify.

For more information about how Shopify processes personal information and about your rights regarding data processed by Shopify, please review Shopify’s privacy information.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties.

If you follow links to websites that are not owned or controlled by us, you should review their privacy, security and other policies.

We are not responsible for the privacy or security of third-party websites or for the accuracy, completeness or reliability of information found on those websites.

Information you provide on public or semi-public platforms, including social networking platforms operated by third parties, may be visible to other users of those services.

The inclusion of a link does not mean that we endorse the content, owners or operators of that third-party website unless specifically stated otherwise.

Children’s Data

The Services are not intended for use by children, and we do not knowingly collect personal information from children who are under the legal age of majority in their country.

If you are a parent or guardian and believe that a child has provided us with personal information, you may contact us using the contact details below and request that the information be deleted.

Security and Retention of Your Information

Please note that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

Information that you send to us may also be exposed to risks while being transmitted. We recommend that you do not use insecure channels to send sensitive or confidential information.

How long we retain personal information depends on several factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce agreements and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

• Right to Access: You may have the right to request access to the personal information we hold about you.

• Right to Delete: You may have the right to request deletion of personal information we hold about you.

• Right to Correct: You may have the right to request correction of inaccurate personal information.

• Right to Data Portability: You may have the right to receive a copy of personal information we hold about you and request that we transfer it to a third party in certain circumstances.

• Right to Opt Out of Sale or Sharing for Targeted Advertising: Depending on where you live, you may have the right to opt out of the sale or sharing of personal information for targeted advertising purposes.

• Managing Communication Preferences: You may unsubscribe from promotional emails at any time by using the unsubscribe option included in those emails. Even if you opt out of marketing emails, we may still send you non-promotional communications relating to your account or orders.

Rights for Residents of the United Kingdom and European Economic Area

If you live in the United Kingdom or the European Economic Area, you may also have the following rights, subject to applicable law:

• Right to Object and Restrict Processing: You may have the right to object to or request restriction of the processing of your personal information for certain purposes.

• Withdrawal of Consent: Where we rely on your consent to process personal information, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.

Complaints

If you have concerns about how we process your personal information, please contact us using the contact details below.

Depending on where you live, you may also have the right to appeal our decision or submit a complaint to your local data protection authority.

International Transfers

We may transfer, store and process your personal information outside the country in which you live.

Where personal information is transferred outside the European Economic Area or the United Kingdom, we rely on legally recognized safeguards where required, such as standard contractual clauses or other approved transfer mechanisms, unless the destination country has been recognized as providing an adequate level of data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons.

We will publish the revised Privacy Policy on this website, update the “Last updated” date and provide any notice required by applicable law.

Contact

If you have questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please contact us using the contact information provided in our store.

Email: kontakt.zaryvo@outlook.de

Under applicable data protection law, we are the controller responsible for your personal information.